I found this awesome quote from Dustin Curtis on Stage Two. He says, Customer experience is the new brand. I’m not referring to a brand as a logo and a typeface. I’m referring to the new kind of brand, the one is formed by the entire experience of a customer’s […]
This may seem like an obvious statement, however with the insurgence of self-proclaimed social media experts, it is alarming to see the amount of people influenced based solely on the “expert’s” technical know-how. The consultant or company throws out some industry-lingo and instantly calls themselves an expert. We are seeing […]
Many of you have probably seen the original “Social Media Revolution” video. This is the newest version of that video with updated social media statistics. (i.e. If Facebook were a country it would now be the 3rd largest!!) If you have any doubts that social media is here to stay, […]
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