social media branding – 3rd Idea

01.13.2011 Customer Experience is the New Brand

Advertising, branding, Customer Experience, Marketing, restaurants, retail, social networking, word of mouth No Comments

I found this awesome quote from Dustin Curtis on Stage Two. He says, Customer experience is the new brand. I’m not referring to a brand as a logo and a typeface. I’m referring to the new kind of brand, the one is formed by the entire experience of a customer’s […]

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10.12.2010 Social Media Success Takes More than Technical Know-How

branding, Marketing, social networking, technology No Comments

This may seem like an obvious statement, however with the insurgence of self-proclaimed social media experts, it is alarming to see the amount of people influenced based solely on the “expert’s” technical know-how. The consultant or company throws out some industry-lingo and instantly calls themselves an expert. We are seeing […]

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05.14.2010 Social Media Revolution 2

Marketing, social networking, technology No Comments

Many of you have probably seen the original “Social Media Revolution” video. This is the newest version of that video with updated social media statistics. (i.e. If Facebook were a country it would now be the 3rd largest!!) If you have any doubts that social media is here to stay, […]

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